PRODUCT RETURNS

PRODUCT RETURNS

THE BASE AND RANGE OF RESPONSIBILITIES OF THE MERCHANT VIS-A-VIS THE CLIENT, IF A PRODUCT IS SOLD WITH PHYSICAL DEFECTS OR LEGAL (WITHIN WARRANTY) UNIVERSALLY ACCEPTED LEGAL STATUTES, IN PARTICULAR THE CIVIL LAW CODE. FOR CONTRACTS OF SALE CONDUCTED UP TO 24 DECEMBER 2014 THE BASE AND RANGE OF RESPONSIBILITIES OF THE MERCHANT TOWARDS THE CLIENT AS A PHYSICAL PERSON WHO RECEIVES A PRODUCT FOR PERSONAL USE, ON THE BASIS OF THE FACT THAT A PRODUCT IS NOT CONSISTENT WITH THE CONTRACT OF SALE DESCRIBED UNDER UNIVERSALLY ACCEPTED LEGAL STATUTES, IN PARTICULAR THE LAW OF 27 JULY 2002 ON THE SPECIFIC CONDITIONS OF CONSUMER SALE AND AMENDMENT TO THE CIVIL CODE (DZ.U. 2002 NR 141, POZ. 1176 ZE ZM.).

THE MERCHANT IS OBLIGATED TO DELIVER THE PRODUCT TO THE CLIENT WITHOUT DEFECTS. SPECIFIC INFORMATION REGARDING THE RESPONSIBILITIES OF THE MERCHANT VIS-A-VIS PRODUCT DEFECTS AND THE RIGHTS OF THE CLIENT ARE OUTLINED ON THE INTERNET STORE PAGE IN THE SECTION “PRODUCT RETURNS.”

RETURNS CAN BE SUBMITTED BY THE CLIENT FOR EXAMPLE:

-IN WRITING TO THE ADDRESS: BIELUŃ & BIELUŃ SP. Z O.O., UL. NIEMIERZYŃSKA 29A , 71-436 SZCZECIN OR ELECTRONICALLY TO THE ADDRESS: SKLEPIK@MINISTERSTWODOBREGOMYDLA.PL;

IN THE RETURN DESCRIPTION THE CLIENT MUST PROVIDE: (1) INFORMATION AND CIRCUMSTANCES REGARDING THE SUBJECT OF RETURN, IN THE PARTICULAR THE TYPE AND DATE OF THE APPEARANCE OF A DEFECT; (2) REQUEST OF THE METHOD TO CORRECT THE PRODUCT SO THAT IT MEETS THE CONTRACT OF SALE OR A REQUEST TO LOWER THE PRICE OR RESIGN FROM THE CONTRACT OF SALE; AND (3) CONTACT INFORMATION OF THE PERSON REQUESTING A RETURN – THIS EASES AND SPEEDS UP THE PROCESS OF RETURNS FOR THE MERCHANT. THE ABOVE REQUIREMENTS ARE SIMPLY A FORM OF REQUEST AND DO NOT AFFECT THE RESULTS OF THE SUBMITTED RETURN, WITH THE EXCEPTION OF THE ACTUAL DESCRIPTION OF THE RETURN.

A CLIENT WHO EXECUTES SUCH AN ACTION UNDER WARRANTY IS REQUIRED TO RETURN THE PRODUCT AT THE COST OF THE MERCHANT TO THE ADDRESS: BIELUŃ & BIELUŃ SP. Z O.O. UL. NIEMIERZYŃSKA 29A , 71-436 SZCZECIN. IF RETURNING THE PRODUCT WOULD BE TOO DIFFICULT DUE TO THE TYPE OF PRODUCT OR ITS MAKEUP, THEN THE CLIENT IS REQUIRED TO MAKE THE PRODUCT AVAILABLE IN THE PLACE WHERE IT IS.